Privacy Policy - Lottibox.com

This Privacy Policy sets out how the LNLONG LIMITED collects, shares and handles your Personal Information. including the companies that operate lottibox.com, olgpay.com.
We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you.
Personal information means information about an identifiable individual and refers to any information which may be able to reasonably identify you, like your name, date of birth, phone numbers, images or audio recordings of you, your IP address, email or other contact addresses.
Our websites may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit.

Collection of Personal Information and other Information

We collect personal information for the primary purpose of conducting our business as an online retailer, trader and service provider including to:
1. sell, deliver, administer, improve the products and services on our platform;
2. personalise your experience on our platform and with our services;
3. process payments;
4. deal with feedback or complaints about the goods and service sold or available on our platform and provide remedies where required;
5. undertake data analytics to enable us to better understand our customers' requirements and preferences, conduct product and market research, personalise and improve our platform, services, websites and apps (our platform), and to provide offers that are of greater interest or benefit to customers;
6. communicate with you and to operate the customer service centre;
7. undertake and administer promotions, competitions, marketing activities, direct marketing, database compilation and analytics, analysis of trends and demographics and other marketing or promotional activities;
8. manage our stores, supply arrangements and inventory and administer our platform;
9. recruit and assess future employees; and
10. maintain and update our records.
The personal information we collect from you will include information you give us when you:
1. register or subscribe to our platform or one of our newsletters;
2. complete a transaction with us; and
3. contact us.
The personal information that we collect may include, but is not limited to:
1. your name;
2. your contact details including your email, home/delivery address and billing address;
3. your payment details
4. member number for loyalty schemes or other related membership/subscription programs (including OnePlus member number) and team member discount card number; and
5. other information that we collect in the course of transactions or interactions on our platform or with our Related Companies.

We only collect sensitive information in circumstances where you consent to the collection of this information, or it is reasonably necessary for, or directly related to the purpose outlined above.

We may collect personal information from individuals who are not customers of our business but whose personal information is given to us by those individuals via our website (including Help Centre) or in the course of a transaction.

Where reasonably practicable, we attempt to collect personal information directly from the individuals themselves, or from our Related Companies.

When we collect information, we will generally explain to the individual why we are collecting it, who we give it to and how we will use or disclose it or, alternatively, those matters will be obvious from the circumstances.

We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.

When you visit our platform, we, and/or third parties, may place cookies, tags and pixels on your browser to enhance and manage our platform and improve our business and the services we provide to you.

We and/or Google may use this information to optimise and place advertisements, including advertisements of third party vendors and remarketing advertisements based on past visits to this platform, on our own and third party websites. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy Policy.

We and our Related Companies may combine this information with similar information from Related Company websites to undertake data analytics and matching, to personalise websites and (where you have consented to receiving offers or direct marketing) to offer products or provide services to you or send direct marketing to you.

In addition to personal information, we may collect other information about you or the device you use to access our platforms. By using our platform and agreeing to this policy, you grant us permission to place and store pixels, tags and cookies on your browser which may be used by us to collect information about how you use our platforms and websites you visit, including the following information:

your device's operating system;
your browser type and capabilities;
your device's Internet Protocol (IP) address and geolocation;
your browsing behaviour on our platforms including but not limited to:
1. products you have viewed, added to cart and/or purchased;
2. your searches and search history;
3. pages you have visited, including how you were referred to each page; and
4. page usage statistics, including the time spent on each page;

In addition, third parties may place and read cookies on your browser or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program or other third party affiliate marketing or aggregation services.

Cookies can be managed by accessing the individual settings in your browser.