We are here to help.
Whether it is about one of our products, a query about an order, or feedback, we would love to hear from you.
You can get in touch with us via any of the options below:
Phone
Customer Service
You can call our Wentworth Customer Service Team between:
9am to 5:30pm (GMT) Monday to Friday
Please ensure you select either option 2 or 4
HK Freephone: 852 91433431
Worldwide: +44 (0) 7511922525
Order Line
If you call between 9am to 10pm (GMT) Monday to Sunday, and select option 1 for New Order, your call will be answered by UK-based call centre staff, who are not employees of Wentworth Wooden Puzzles. They will only be able to take your order and will not be able to offer any advice on our puzzles or access the details of your previous orders.
HK Freephone: 852 91433431
Worldwide: +44 (0) 7511922525
Email
You can email [email protected] or you can email your enquiries using the form below. We aim to respond to all emails by the end of the next working day, but during busy periods such as Christmas and Seasonal Sales, it can sometimes stretch to 3 working days.
Live Chat
You can instant message our Customer Service Team using the Telegram、Facebook、Whatsapp. including every stage of the checkout process.
Live Chat is available 9am to 5:30pm (GMT) Monday to Friday.